Friday, January 9, 2026

After Bondi - Leaders’ self-care and service

It is 5 am in New York, and I can’t sleep. I awoke feeling highly alert from a disturbing, relatively mundane but vivid dream about feeling frantic and let down. Wide awake, I take a moment to reflect on what is going on for me these days.


My initial response to the Bondi Beach Hanukkah massacre was a mixture of sadness and responsibility. I showed up for the bereaved and did what I could to address the challenge of Muslim-Jewish relations in Sydney and Australia. However, leaving Sydney and having a break from work with my family in New York has proved challenging some of the time. There is sometimes a sense of unreality about everything that is not the horror of what happened or the work that flows from it. At such moments, I feel alienated.

Creative Commons 4.0 image credit: 
https://www.mentalhappy.com/blog/holiday-priorities-dont-leave-self-care-off-your-list

On Friday night, my nephew, Chaim Kastel, a member of one of the bereaved families, talked at the Shabbat dinner table with my parents and other extended family, about the inspiring response of the Sydney Rabbis, about their service to the community, setting aside any differences or conflicts and rising to the challenge of caring for a community shattered by violence and tragedy. His words moved me to gratitude.

To all my rabbinical colleagues, I thank you and acknowledge your service. It is not easy or clear how to be there for others when you and your families are in pain. Thank you to my brother Mendel, working for the best outcomes for bereaved families and for culturally and religiously appropriate practices for the dead.  This is only a fraction of what you have done. I salute you, older brother, and I celebrate all the Rabbis for everything they have done and are doing.

For me, having (mostly and temporarily) stepped away from “the doing”, I feel a jumble of feelings that are hard to isolate. Anger, as well as sadness. I am not sure where my anger is directed. I have angry thoughts about God. It is ok to feel frustrated with God in the Jewish tradition, particularly in the Chabad school of thought. I will never forget the echoes of the Hebrew word for “Why?” (“Lamah?” “Lamah?”) echoing off the hills at the funeral of Mumbai couple Rabbi Gabi and Rivki Holzberg, murdered by terrorists. The question was posed by Rabbi Mordechai Shmuel Ashkenazi, (1943-2015, then Chief Rabbi of Kfar Chabad, Israel). We don’t accept the argument that human atrocities are just the choices of humans. Our theology teaches that God is present in human events, even if he “hides his face” (1).

I feel drawn to the complaint of Moses after he sent to Pharaoh to solve the problem of the suffering Hebrew slaves. At first, Pharaoh’s response to Moses’ efforts was to make life even harder for the slaves by removing their supply of straw that they needed for building but demanding that they still build as much as before, and when they failed to do the impossible, they were to be beaten (2). The Israelites expressed their annoyance to Moses who then turned to God with the complaint, “Why – (Lamah) have you done bad to this people? And why did you send me (3)”.

The Lubavitcher Rebbe wrote that regardless of God’s response to Moses – that things would improve – the fact that the Torah records Moses’ complaint reflects a degree of legitimacy of that complaint (4). As Jews we are required to believe that God is good and that everything is ultimately for the best, yet we are allowed to cry out in pain about human suffering.

Moses’ complaint seems to have two parts. One was about the people’s suffering, and the second part was about the impact on him as a leader having been sent on a failed mission. Leaders often show great care for others, but we are still human. The pain of failure or the absence of hoped-for achievements is not only an experience in sharing the community’s pain; it also carries a personal cost of frustration and distress.

For me, Bondi was a nightmare that I dreaded could happen and was hoping could be prevented. The failure to prevent it does not make me feel guilty, but it weighs heavily on me as a personal disappointment.

The personal disappointment is a little embarrassing. “It is not about you,” chastises my inner critic. I agree that the suffering of bereaved families is more important than my feelings, and so is the greater suffering of the Jewish community in Sydney and other impacted communities. Yet, I feel what I feel and I am as worthy of care as anyone else. In addition, if I am going to be useful to anyone, I need to acknowledge how I feel and process these feelings.

I draw comfort from commentaries about Moses’ frustration at his involvement (5) in an apparently futile attempt to alleviate the suffering of the slaves. “If they were not going to be saved why involve me in this?” Alternatively, he complained about the timing of his mission when he said, “Why send me now if God is not ready to free the people at this time?” (6)

There are other commentaries that explain Moses’ complaint as being focused on the suffering of the people rather than on himself (7), such as his question, “If sending me was not going to help the people anyway, what was the point?” In other words, Moses had hoped that his mission would reduce the suffering of his people a little, right away. When this failed to eventuate, Moses asked why he was sent if there was no immediate relief. (8)

For leaders, it needs to be about both the people we serve and our own self-care and management. I hope that my colleagues and I do what we need to do to look after ourselves and our emotions. At the same time, along with my inspiring colleagues, I will be there for others and do what I can for a better future. Moses eventually saw the exodus come to fruition and also worked through his personal challenges.

 

1)    Deuteronomy 18:31

2)    Exodus, 5:6- 5:21

3)    Exodus 55:11

4)    Schnneerson, Rabbi MM, Likutei Sichos Vol 1, Shemos.

5)    Seforno, Bechor Shor,

6)    Ohr Hachayim, one explanation, the Netziv in Haamek Davar

7)    Ohr Hachayim alternative explanation

8)    Ralbag, Ibn Ezra, Chizkuni